Creator Success Manager, ShopYourLikes

The Creator Success Manager for our ShopYourLikes UK division is a key role focused on the growth of our Creator base, and the key link between our advertisers' objectives and the performance of our creators. Success in this role is measured by new creator and creator agency acquisition based on our Ideal Customer Profile, key creator experience, retention rate, and agency referrals. The ideal candidate will have experience in social commerce and creator management from micro to macro, with a strong ability to build and maintain relationships. This is a high impact role requiring an individual who can strategically balance and also nurture the commercial side of creator and agency relationships.

About ShopYourLikes & Connexity

Connexity, a Taboola company, (in addition to it's family of brands, Skimlinks and ShopYourLikes) is a performance-marketing technology company that drives new customers and sales to retailers and generates premium earnings for content creators. Each year we deliver over $4 billion in sales to retailers and pay out industry-leading rates to publishers and influencers. With 30+ years of proven success in the US, UK, EMEA, and APAC, Connexity is a long-time ecommerce player.

ShopYourLikes is Connexity's dynamic creator monetization platform and community. As the fastest-growing division within Connexity, we are aggressively investing in social commerce. Our mission is to empower creators and connect high-converting audiences across social platforms with top brands, making us an exciting, high-growth environment for an ambitious sales leader.

ShopYourLikes is at the forefront of the creator economy, redefining brand sponsorships by prioritising performance accountability at all stages of the funnel. We provide a unique community of performance-focused creators who tell stories that generate intent and drive conversions.

Built on decades of retail performance expertise and data, ShopYourLikes has generated close to $1 Billion in sales for retailers. We move beyond vanity metrics, like social awareness and simple engagement, to deliver measurable financial accountability across the entire customer journey.

General Responsibilities of the Role:

Relationship building 

• Provide guidance to Key Creators and agencies as needed, helping them achieve growth and monetisation goals
• Maintain strong, high-level relationships with creators through regular, targeted communication
• Monitor creator content and performance patterns to identify opportunities for improvement
• Support onboarding and education of new creators with a focus on long-term engagement
• Assist in campaign management and reporting, prioritising high-impact initiatives
• Support highest growing sponsorships campaigns and deliverables
• Work with marketing to plan a 12 month events plan aimed at strengthening relationships with talent agencies

Revenue Growth:

• Deliver high-quality  coaching  strategies  to  increase  performance  and  drive  incremental  revenue (such as content and retailer diversification)
• Monitor campaign performance and collaborate cross-functionally to optimise advertisers’ goals
• Analyse daily reports to prioritise growth with high performing and re-engaged creators
• Meet and exceed quarterly financial and north star metric goals