Hospitality Assistant

Selecta is the European leader of Tech-enabled retail, leading the way in unattended Food & Beverage solutions and Specialist Coffee services. We are hiring Client-focussed Hospitality Assistant to work onsite in our Client’s corporate offices, specifically as part of the hospitality team within their state-of-the-art Conferencing centres. The ideal candidates will be passionate about providing an excellent service, must be very well presented with superb communication skills (this is a highly corporate environment), and must have a can-do attitude.

Responsibilities

• Much of your time will be dedicated to restocking and cleaning self-serve coffee machines and drinks supplies, plus keeping the drinks area and meeting rooms perfectly tidy
• Meet and greet guests as they arrive in a discreet and professional manner
• To be fully aware of the various opening and closing procedures, ordering procedures as well as the different food and beverage service offers available
• Ensuring rooms are cleared after every service and ready to be reused, plus reporting any faults to the relevant department
• To ensure that all events and meeting room preparation, set-up and services are completed promptly and efficiently to the impeccable standards and time scales set
• Being fully aware of the daily and monthly menus in order to answer any queries made by clients or their guests regarding dietary requirements or allergens
• Acting as a runner for food and beverages from the kitchen to the meeting rooms
• Ensuring all silverware used during lunch and dinner service is kept secure and clean when not in use
• To work on a weekly rota to cover the various locations for holidays, sickness and additional support as needed