Hospitality Assistant | Verōnika | Fotografiska (m/w/d)
Fotografiska Berlin – the contemporary museum of photography, art, and culture – opened in September 2023 with a mission to inspire new perspectives and spark conversations through photography and contemporary art. More than a museum, it’s a vibrant cultural space where art, creativity, community—and cuisine—come together.
Our guests can enjoy creative dining experiences that blur the line between art, culture, and gastronomy. From specialty cocktails enjoyed while exploring the galleries to full-service dining in beautifully designed spaces, food and drink are integral to the Fotografiska experience.
The Role
As a Hospitality Assistant (part time / 20h per week) at Verōnika, you are a vital connector between guests and their experience — a versatile team member supporting the seamless flow of front-of-house operations. Whether welcoming guests, running food and drinks, refreshing table settings, or anticipating needs before they arise, you set a tone of understated luxury and authentic hospitality. You will collaborate closely with the host, server, bar, and management teams to deliver exceptional service at every point of contact.
Key Responsibilities
- Provide a warm, polished welcome and gracious farewell to all members and guests.
- Assist with greeting, guiding, and seating guests in collaboration with the Host team.
- Run food and beverages from kitchen and bar with elegance, accuracy, and care.
- Support servers by anticipating guest needs, refilling water, clearing dishes, and resetting tables with speed and attention to detail.
- Maintain the flow of the floor by staying attuned to table turnover, pacing, and service rhythm.
- Ensure all menus, table settings, and guest-facing materials are impeccably maintained.
- Communicate guest needs and special requests to the appropriate team members in real time.
- Keep all FOH areas tidy and service-ready, performing side duties and checklists as needed.
- Participate in team briefings, service reviews, and ongoing training sessions.
- Serve as a knowledgeable and enthusiastic representative of Verōnika and Fotografiska, engaging guests in our story and offerings when appropriate.