Operations Associate (Partner Client Experience)
Tired of the 9-to-5 grind? Imagine a World without borders, where opportunities are endless. That's the future of work, and we're building it at WorkMotion. Our all-in-one HR platform makes it easy to hire and manage global teams, ensuring compliance and streamlining processes. So whether you're a digital nomad or a remote-first company, we've got you covered.
Ready to join the future of work? Let's build something amazing together. As we value work-life balance, please only apply if you're based within 2 hours of the Central European Timezone.
Our Partner Client Experience (PCX) Ops Team is looking for a detail鈥憃riented, organized, and client鈥慺ocused professional to join us as a PCX Operations Associate.
In this role, you鈥檒l be the link between our clients, partners, and global talents employed through WorkMotion鈥檚 partner network. You鈥檒l coordinate the full employee lifecycle, from onboarding to contract changes and offboarding, ensuring a seamless, compliant, and human鈥慶entred experience at every step.
Why this role?
If you thrive in dynamic, multi鈥憇takeholder environments, enjoy connecting teams and spotting operational improvements, and take pride in creating clarity from complexity, this role offers an exciting opportunity to be part of WorkMotion鈥檚 global impact.
What you will do as an Operations Associate
- Own the complete talent lifecycle from onboarding through contract changes to offboarding, ensuring compliance and smooth transitions at every stage.
- Coordinate seamlessly between clients, talents, and partners to resolve queries, manage expectations, and maintain clear communication channels.
- Manage contract modifications and employment changes with precision, ensuring all parties are aligned and documentation is accurate.
- Proactively identify and resolve operational bottlenecks in partner workflows, proposing improvements that enhance efficiency and client satisfaction.
- Support talent and client queries with empathy and expertise, building trust through transparent, solution-focused communication.
- Maintain comprehensive case oversight across multiple ongoing projects, prioritising effectively while keeping all stakeholders informed and engaged.