Department: Retail
Reports to: Floor Manager, ReBIRD
Location: 580 Broadway, NYC
Your Opportunity at ARC’TERYX:
As a repair operator, your main duty is to repair and extend the life of garments to help us in our mission to reduce waste. From opening and removing damaged parts, to sewing, laminating and basting various fabrics & materials together, you will be key to recovering the garment’s functionality according to Arc’teryx standards. You will become an expert in Arc'teryx products, materials and repair procedures and share your expertise with your team members. You will participate in continual learning and development as Arc'teryx expands our retail repair service offering.
Meet Your Future Team:
Our new Alpha locations will showcase the largest Retail expression of ReBIRD in North America. The team will offer a range of services inclusive of product care education, product wash service, in-store technical repair, warranty assessment with a goal to build a relationship with a Guest and support their post-purchase needs. This location will also offer a refined offering for ReGEAR (resale) and ReCUT (upcycled product) adjacent to the ReBIRD Service area. You will manage all aspects of ReBIRD within the store ensuring an optimal Guest experience tied to our sustainability commitments.
