Technical Writer for Banking and Insurance Software Solutions (m/f/d)
Innovation is and will always be the core of SAP Fioneer, and it is the promise of why we were spun out of SAP: agility, innovation, and delivery.
SAP Fioneer builds on a heritage of outstanding technology and a deep understanding of corporate and consumer demands. At the heart of it all it is simple: We bring financial services to the next level with innovative software solutions and platforms. We are helping companies in the financial services industry to achieve speed, scalability, and cost-efficiency through digital business innovation, cloud technology, and solutions that cover banking and insurance processes end-to-end.
A global company, with rapid growth, innovative people, and a lean organization makes SAP Fioneer a place where you accelerate your future!
About the Role
As a Technical Writer at SAP Fioneer, you create clear and high-quality documentation that makes complex banking and insurance software easy to use, legally complete, and suitable for global markets. Working as part of an agile Scrum team, you contribute directly to enterprise software development for the financial services industry, where user assistance is fully integrated into the product. You collaborate closely with development, UX, and product management to deliver user-friendly documentation and in-product guidance in English and other agreed target languages, playing a key role in customer success.
Key responsibilities
- Create and maintain user assistance deliverables such as product documentation, embedded help, UI texts, and multimedia assets
- Ensure consistent, user-friendly terminology across user interfaces and documentation
- Work iteratively with developers, UX designers, and product owners throughout the agile development process
- Participate in reviews, demos, and planning meetings to continuously improve usability and content quality
- Use modern documentation and collaboration tools to manage content, reviews, and translations