Project Manager, Terafab Operations

What we do 

At Terabase Energy, we believe that digitalization and automation will drive the next wave of innovation and cost reduction in large scale solar. To fully unlock the potential of this opportunity, Terabase is developing an interconnected software and construction automation platform. We work alongside project developers, owners, and engineering & construction firms to support the design, optimization, and construction of huge solar projects around the world. Our team is a blend of solar-industry veterans and newbies, thought-leaders, dreamers, software, electrical and mechanical engineers, coders, product managers, project managers, and sales and marketing professionals. We are based in Northern California, with several other offices in the United States and around the world. If all of this piques your interest, we’d love to hear from you! 

Job Description  
As the Project Manager of the Terafab Operations Group, you will report to the Head of Terafab Ops and work in tandem with Construction Manager. You will be responsible for planning and managing project deployments, building and tracking project budgets, reporting, and client communication. Your primary scope includes managing three to four concurrent deployments which involves regular interfacing through weekly meetings and project site visits, project cost & schedule management, developing client driven KI such as system uptime and schedule milestones, and weekly progress reports.  Additional scope includes interfacing with subcontractors both in and out of Terabase employ, participation in contractual negotiations, facilitating feedback to R&D/mfg, monitoring overall health of deployment teams, and ensuring clients have all safety and process related documentation. Successful persons will demonstrate meticulous organization with an emphasis on accuracy and timeliness coupled with an in depth understanding of person to person communications and a rapport building approach. 

Responsibilities 

Daily Project Operations  

• Understand major KI #1 – Consistent production 

• Support customer engagements, from booking to delivery, demonstrating operational excellence resulting in happy customers. 

• Identify, build, and maintain relationships with new and existing clients and contractors, negotiating contracts, and ensuring safe and efficient execution of contracts and services. 

Process Improvement 

• Collaborate with other departments on operational requirements needed to meet customer deliverables and departmental priorities. 

• Identify inefficient operational processes and training gaps and build plans to address 

• Build and refine the Terafab official operations mobilization checklist 

 Product Development 

• Maintain a complete understanding of our products and services. 

• Identify and promote changes in Terabase's technology stack to increase operational efficiency.  

• Actively feed back system deficiencies, quality issues, and insufficient reliability to R&D and manufacturing 

 Customer Success 

• Understand major KI #2: Happy customers 

• Work in partnership with the sales team to provide expanded services and support organic growth within existing accounts. 

• Act as a voice of the customer by representing their perspectives and interests in areas such as product roadmap, technical support, quality, etc. 

 Reporting & Management of KPIs 

• Develop, monitor, and track key performance indicators for each project according to key operational efficiency objectives and customer success metrics.  

• Circulate precise reports to stakeholders that accurately depict project health status