Senior Performance Insights Specialist
Get to know us
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric brand in the secure business collaboration market. Trusted by over 2,000,000 users from 300,000 companies globally, we help people run high-stakes processes and make important decisions with less stress, higher quality, and shorter hours.
Ideals Virtual Data Room (VDR): Secure document sharing and collaboration for due diligence, fundraising, corporate reporting, licensing, clinical trials, and other complex transactions.
Ideals Board: Board and leadership collaboration platform for faster, safer, and more compliant decision-making.
The role
We are looking for a Senior Performance Insights Specialist to help us build and operationalize KPI tracking across key business functions. This is a great opportunity for someone who enjoys turning complexity into structure, working deeply with data, and creating clear performance visibility for the business.
In this role, you will help design and maintain performance-tracking logic, validate data quality, build scorecards and dashboards, and ensure KPIs are measured consistently and accurately. You will work closely with business stakeholders and partner with technical teams to make performance data reliable, actionable, and easy to use.
This role is a strong fit for someone with a BI/analytics background who enjoys solving complex problems, digging into details, and improving systems that do not yet fully exist.
What you will do
Own the performance measurement infrastructure at Ideals for the long term and become the company's foremost expert on how business performance is measured, tracked, and improved
Create and improve scorecards, dashboards, and reporting views in Google Sheets and other available tools
Work with large and complex datasets, validate calculations, identify inconsistencies, and troubleshoot data quality issues
Translate business measurement needs into structured logic, reporting requirements, and scalable tracking solutions
Partner with stakeholders across departments to understand metrics, performance drivers, and reporting expectations
Collaborate with stakeholders, BI, data, and technical teams on data sourcing, querying, and integration topics
Continuously improve how KPIs are tracked, reported, and interpreted across the organization
Use analytical thinking and sound judgment to identify trends, gaps, risks, and opportunities in performance data
Apply AI tools thoughtfully to improve workflows and outputs, while validating quality and minimizing risk
What you bring
Upper-Intermediate English or higher
Senior-level experience in BI, analytics, performance reporting, or a similar data-focused function
Advanced Excel / Google Sheets skills, including complex formulas, pivot tables, dashboards, and structured reporting
Solid SQL skills and experience querying databases such as BigQuery or other similar systems
Experience building automated data workflows, scheduled reports, or scripted data pipelines (e.g., SQL-based pipelines in BigQuery, Google Apps Script, or similar tooling)
Strong analytical and critical thinking skills, with the ability to spot issues, challenge assumptions, and go beyond surface-level insights
Excellent attention to detail and a high bar for accuracy and quality
Good understanding of KPIs, business metrics, and how performance should be measured across different functions
Ability to work independently in an ambiguous environment and build processes from scratch
Curiosity, learnability, and motivation to go deep into a complex topic over time
Comfortable working with stakeholders to gather requirements, understand context, and refine measurement logic
Nice to have
Experience in SaaS, tech, or fintech environments
Experience using AI tools in analytical work and validating AI-supported outputs
Familiarity with data governance, privacy, or performance measurement best practices across different business functions
Our assessment process
Screening call with the Talent Acquisition Specialist
Test Task
Hiring Manager interview
Test Task and Presentation
Competency-based interview with the Talent Acquisition Specialist
What we offer
We highly value our people, so we will empower you with all the resources and support to help you reach your full potential.
For your best work
Remote-first flexibility to shape your ideal workday
Home workplace budget
Resilient home budget for Ukraine-based teammates
Resilient office in Kyiv & co-working expense coverage
Individual IT budget for extra equipment
Top-tier tech and AI-powered tools
For your growth
Access to Ideals Academy with numerous courses
Investment in external learning and development activities
Guidance in Personal Development Plan creation
Professional literature and subscriptions coverage
Support of your passion as a speaker or writer
Internal talent mobility opportunities
For your well-being
Medical insurance and Wellness Package for sports activities
Full coverage of mental health sessions for Ukrainian teammates
Funding for sports competitions
20 business days of paid time off per year
Unlimited health-related time-off
Extra perks
Budget for meetups with your local team
Generous internal referral program
Our culture
At Ideals, we believe real mastery takes time. We create an environment where people can go deep, build true expertise, and make a lasting impact - not just deliver quickly. Commitment, Excellence, Collaboration, Trust, and Care are at the heart of how we work.
For us, these are the principles that every Idealer lives and breathes. We are on the lookout for like-minded individuals who share our values. By doing so, we create a team where talents feel at ease and work to the best of their abilities.
Ideals is an equal opportunity employer
Ideals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, or citizenship.