Director of Government Affairs Operations (US)

About Us: 

At Kooth, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early-intervention model, we help youth aged 13–25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence-informed mental health care.

Our culture is rooted in our values: Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do - how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With Kooth, you’ll be part of something bigger than yourself: meaningful work with measurable impact.

We bring this mission to life through Soluna, California’s first-in-the-nation digital behavioral health service for 13–25-year-olds. Soluna removes barriers to care by providing nearly immediate access to 1:1 coaching, Care Navigation, and self-guided tools helping young people find real support, build resilience, and discover hope when they need it most. Together with state and local partners, we’re transforming access to mental health support for youth. Learn more at solunaapp.com/impact.

What We’re Looking For: 

The Director of Government Affairs Operations is responsible for shaping and optimizing how Kooth accesses and secures public sector funding across the US, including grants, RFPs, and emerging funding pathways (e.g., settlement funding, state initiatives).

This role ensures Kooth is strategically positioned, operationally prepared, and competitive in pursuing government-funded opportunities by leading submission execution, cross-functional coordination, and funding pathway development.

Working in close partnership with the Enterprise Director of Sales Operations and the Enterprise Director of Sales Enablement, this role focuses specifically on how Kooth accesses and wins government-funded opportunities, ensuring we can sustainably expand access to care.

While Sales Operations leads pipeline, forecasting, and infrastructure, and Sales Enablement drives seller capability and execution quality, this role ensures Kooth is positioned to unlock and secure funding that enables growth and impact.

How You’ll Make an Impact: 

RFP, Grant & Procurement Execution (End-to-End Ownership)

• Own the full lifecycle of government funding opportunities, including RFPs, tenders, grants, and alternative funding submissions
• Lead narrative development, cross-functional coordination, submission, and quality control
• Ensure all submissions are compliant, aligned to evaluation criteria, and delivered to a high standard under tight timelines
• Act as the central orchestrator across US functions (Clinical, Legal, Finance, Product, Service Operations, Account Management)

Proposal Strategy, Infrastructure & Continuous Improvement

• Build and scale a high-quality, repeatable approach to procurement submissions
• Develop and maintain templates, content libraries, and standardized workflows
• Define clear win themes and positioning strategies for government buyers
• Continuously improve submission quality through post-submission reviews and win/loss insights
• Ensure consistency and scalability across US and UK markets

Government Funding Strategy & Legislative Intelligence

• Strengthen how Kooth identifies and accesses funding pathways
• Track and evaluate federal, state, and local funding opportunities, including grants and alternative funding streams
• Monitor legislative and policy developments to anticipate market opportunities
• Provide clear, actionable insights to Commercial Leadership on funding access and risks
• Establish structured processes for tracking, prioritization, and coordinated response

Go-to-Market Alignment for Public Sector Opportunities

• Ensure funding strategy, service design, and commercial approach are aligned
• Partner with Commercial Leadership on go/no-go decisions and bid strategy
• Align funding requirements with service model design and commercial viability
• Translate external funding dynamics into clear internal priorities and actions

Contracting Readiness & Execution

• Support a seamless transition from award to contract execution
• Lead internal coordination from notice of award through contracting
• Partner with Legal and Finance to ensure timely, accurate, and commercially aligned contracts
• Track key requirements, deliverables, and dependencies
• Enable a smooth handoff to implementation and account management

Cross-Functional Coordination & Operational Excellence

• Drive clarity and accountability across complex, high-stakes work
• Act as the central coordination point across Clinical, Legal, Finance, Product, Service Operations, and Account Management
• Manage timelines, dependencies, and deliverables across concurrent submissions
• Ensure high-quality outputs under pressure while maintaining a strong candidate and partner experience