IT Operations Engineer
Smappee (Smart Appliance for Energy Efficiency) helps businesses and individuals take control of their energy consumption. Through innovative energy management and EV charging solutions, we make energy efficiency accessible, helping reduce costs and contributing to a more sustainable future.
What does it mean to work at Smappee?
At Smappee, we take ownership, collaborate openly, and communicate transparently. We stand behind our commitments and aren’t afraid to experiment, challenge ideas, and grow through change.
Position
As a member of the IT team, you will play a crucial role in providing our employees with the necessary systems, software, and IT support to excel in their roles. You will be responsible for managing application and system accesses, overseeing employee IT lifecycle management, and ensuring adherence to IT policies and procedures to support the efficient functioning of our growing business. In this role you will get the chance to help build a solid IT department in a growing, dynamic business.
Responsibilities
- Manage application and system accesses and perform employee IT lifecycle management including onboarding new employees, modifying accesses, and conducting offboarding procedures
- Own and drive projects for new IT solutions from start to finish (f.e. application rollouts, setup end point protection solutions, meeting room design, ...)
- Implement and refine IT policies and procedures and provide training to application users and managers
- Develop and maintain IT documentation related to operations activities
- In the first stage of your employment, this role will require some hands-on responsibilities:
- Provide first and second-line IT support to colleagues, facilitating their integration with company devices and tools.
- Manage IT assets and be responsible for provisioning devices via a Mobile Device Management solution
- Manage and monitor the internal network components and Microsoft 365 environment
- In the long run, we are looking to prepare and coordinate managed services partnerships for these responsibilities. You will help setting up and coordinating these partnerships