Payment Support Specialist

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.

We are on the lookout for a Payment Support Specialist to join our Finance Department.

Responsibilities:

• Monitoring the operation of payment systems.

• Support for an information dashboard about payment methods for each geolocation (deposits, withdrawals).
• Enable/disable geo methods in case of problems.
• Processing of outstanding payments by interacting with payment systems.
• Analysis of logs.
• Compilation of statistics on the patency of methods.