Professional Services Coordinator

The Role

Professional Services Coordinator - LegalTech

Location: Battersea (Hybrid) | Permanent | Full-Time

About LEAP
LEAP is the global leader in Legal Practice Productivity Solutions and part of ATI, one of the largest international LegalTech companies. For more than 30 years we have been developing innovative technology that helps lawyers run more efficient and profitable law firms.

Our mission is simple: to help lawyers who help people.

Our market-leading software is used by more than 100,000 lawyers and legal professionals in small and medium-sized law firms worldwide. With more than 1,000 employees across Australia, Canada, the United States, the United Kingdom, the Republic of Ireland, Poland and New Zealand, LEAP is a fast-growing global technology business where ambitious people thrive.

The Opportunity

The Implementations department is responsible for onboarding firms onto LEAP and delivering professional services, including data merges and extractions. The team manages both the technical delivery and the client experience, ensuring expectations are clearly set around data collection, migration, and LEAP installation.

The role works closely with Client Managers to align expectations ahead of data migration and implementation, including software functionality, scope of migration, and transition timelines. It also involves supporting Data Migration Specialists in interpreting accounting data and guiding clients through migration outcomes, particularly in relation to accounting balances.