(US) Senior UX Designer - (Senior Care)

🇺🇸 Віддалено, US Віддалено Опубліковано Кві 23, 2026

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ЛокаціяВіддалено, US

Формат роботиВіддалено

МоваEnglish

Опубліковано23 квітня 2026 р.

Остання перевірка08 травня 2026 р.

At PointClickCare our mission is simple: to help providers deliver exceptional care. And that starts with our people. As a leading health tech company that’s founder-led and privately held, we empower our employees to push boundaries, innovate, and shape the future of healthcare. With the largest long-term and post-acute care dataset and a Marketplace of 400+ integrated partners, our platform serves over 30,000 provider organizations, making a real difference in millions of lives. We also reinvest a significant percentage of our revenue back into research and development, ensuring our employees have the resources to innovate and make a lasting impact. Recognized by Forbes as a top private cloud company and honored as one of Canada’s Most Admired Corporate Cultures, we offer flexibility, growth opportunities, and meaningful work. At PointClickCare, we empower our people to be the architects of a smarter healthcare future; one that is human-first and accelerated by AI to create meaningful and lasting change. Employees harness AI as a catalyst for creativity, productivity, and thoughtful decision-making. By integrating AI tools into our daily workflows, collaboration is enhanced, outcomes are improved, and every team member has the proficiency to maximize their impact. It all starts with our hiring practices where we uncover AI expertise that complements our mission, and we continue to invest in training and development to nurture innovation throughout the employee journey. Join us in redefining healthcare — so it doesn’t just survive, it thrives. To learn more about PointClickCare, check out Life at PointClickCare and connect with us on Glassdoor and LinkedIn. **Travel to Office expectations** For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings. For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role. Must have portfolio attached for eligibility* Job Summary: PointClickCare is looking for a talented Senior UX Designer interested in making a real difference in human lives. By improving the usability of our platform, you will be enabling care professionals to make better informed decisions for their patients and directly impact their success. The ideal candidate has a keen eye for design, strong interpersonal and empathetic skills, an analytical mind, and an ability to thrive in a complex and fast-moving environment. Reporting to our Sr Manager, UX, you will be deeply involved cross functionally with the Product and Engineering teams. By building relationships with our users, representatives, customer success and other groups, you will holistically improve the usability of our platform in a way that is in touch with our users' needs. Duties and Responsibilities: • Conducting user research and testing • Creating mockups to articulate functionality and design • Refining user personas and mapping journeys • Championing best practices in user experience design • Collaborate with Product Management to Iterate on strategic execution • Collaborate with Engineers and QA to ensure accurate implementation Your Key Strengths: • Proven work experience with Data Governance, Risk and Compliance or Regulatory teams • Strong eye for visual design • Experience with AI prototyping tools • Flawless attention to detail • Experience procuring qualitative and quantitative data • Experience working in an agile environment • Expertise with established and emerging design practices • Ability to manage competing priorities • Passion for helping others and fostering relationships throughout the org • Creative and analytical mindsets • We don't touch code, but working knowledge of HTML and CSS is helpful for discussing specs with engineers • Expertise in design and prototyping tools such as Figma, Adobe, Protopie, etc • Experience in usability testing and analytics platforms