Business Analyst

As a Business Analyst, you will support the delivery of digital commerce solutions across multiple client engagements. You will work closely with cross-functional teams to translate business needs into clear requirements, support ongoing delivery, and help ensure high-quality outcomes across projects.

This role is ideal for someone who enjoys hands-on execution, working across multiple initiatives, and collaborating with distributed teams in a fast-paced consulting environment.

Your Responsibilities

• Support multiple client engagements by gathering and documenting business and functional requirements
• Translate business needs into user stories, functional specifications, and process flows
• Collaborate with engineering, design, and product teams to ensure smooth and accurate delivery
• Assist with backlog management, sprint planning, and day-to-day Agile execution
• Document current and future state processes (AS-IS / TO-BE) and identify opportunities for improvement
• Support UAT planning, testing, and validation to ensure quality of delivered solutions
• Act as a bridge between business stakeholders and technical teams, ensuring clarity and alignment
• Contribute to client discussions and internal reviews to support successful delivery outcomes
• Work with commerce platforms such as Shopify (Plus, B2B) or BigCommerce, including exposure to app integrations and platform capabilities
• Leverage data (Shopify Analytics, GA4, or similar tools) to support insights and optimization initiatives