Business Development Representaive

JOB TITLE:         Business Development Representative

LOCATION:      Sterling Heights, MI 48314, Office based.

WORKING HOURS: 7am - 4.30pm 

About Pineapple

Pineapple is a global leader in designing innovative furniture solutions for challenging environments. Founded in 1975 as a family-run business, we now operate worldwide with offices in the UK, France, Germany, and the USA, employing over 200 people globally.

We design furniture that supports calm, safety, and wellbeing—combining functionality, sustainability, and great design.

About the role..

We are a dynamic company seeking a motivated Business Development Representative to support our growing sales team. This role focuses on market research, lead generation, and gathering valuable customer insights to help drive our sales strategy. In particular, this role will have a strong focus on correctional sector business development across the United States.

This position offers an exciting opportunity to contribute to the growth of our business and make a meaningful impact.

What you'll be doing

• Conduct market research to identify potential customers, industry trends, and competitive insights.
• Proactively seek new business & generate leads through outbound sales calls to prospective customers, with a particular emphasis on the correctional sector nationwide.
• Spend four hours minimum on the phone, two hours in the morning, two hours in the afternoon.
• Make contact with potential customers through calling, direct mails and email marketing campaigns.
• Develop relationships with key customers via email and telephone to establish a rapport and set up meetings as required for Sales Reps.
• Liaising with customers regarding sales requirements. 
• Understand our product ranges, apply to the needs of the customer and respond efficiently with a plan on how to meet these needs with our furniture in mind.
• Qualify leads and pass actionable insights to the sales team.
• Collaborate with Client Account Executive and Area Sales Manager
• Adding contacts into the BuildCentral system.
• Consistent and detailed use of CRM system to track and manage all sales activities and pipeline opportunities. 
• Other adhoc tasks or projects to support the wider team as directed.