E-Learning Specialist

🇫🇷 Paris, FR Vor Ort Kundensupport & Customer Success Veröffentlicht Apr 24, 2026

Bewerben

StandortParis, FR

ArbeitsortVor Ort

KategorieKundensupport & Customer Success

SpracheEnglish

Veröffentlicht24. April 2026

Zuletzt geprüft8. Mai 2026

OUR STORY: 🇪🇺 Join Scaleway and shape the sovereign cloud of tomorrow ! Since 1999, we have been designing secure, sustainable infrastructures aimed at supporting the most ambitious companies. Historically known for our dedicated servers (Dedibox), we made a strategic shift to cloud computing in 2015. Staying true to our principles of simplicity, flexibility, and technical excellence, we have become one of the leading players in Europe in the sector. With the rise of artificial intelligence, we have strengthened our commitment, supported by the Iliad Group, which is investing €3 billion to develop a serious, sovereign AI alternative to American and Asian giants. Every day, thanks to our fast-growing portfolio of cloud and AI products (bare metal, containerization, serverless, AI, etc.), Scaleway proudly serves thousands of customer across the private and public sector, from corporations like France Télévisions or Hachette Livre, to fast-growing startups like Photoroom and Biolevate, to institutions like the City of Copenhagen. 📍 Our offices are located in Paris, Lille, Toulouse, Rennes, Rouen, Bordeaux and Lyon. WHY WE NEED YOU? Our growth is driving us to strengthen our Training team to support the expansion of Scaleway Learning, our certification and training program. Your mission will be to develop and manage digital learning pathways in order to amplify our market presence as a strategic hyperscaler and accelerate the growth of our partner network. YOUR FUTURE TEAM We work in a collaborative and international environment where the diversity of Scalers, combined with a spirit of sharing, helps bring new projects to life every day, advancing our ambitions together. You will be part of a team of 5 people specializing in instructional design and training delivery, supported by a team leader who coordinates the overall strategy. This creative and close-knit collective plays a key role in the success of Scaleway’s employees and partners by designing innovative and impactful learning journeys. YOUR DAILY ROUTINE Position and promote e-learning as a strategic lever for individual performance and rapid skill development. Develop and manage digital training pathways while ensuring the commercialization and updating of certifications. Analyze training needs based on feedback from clients and partners. Monitor program effectiveness through feedback and performance metrics to ensure continuous improvement. Communicate program results, including financial indicators and learner satisfaction levels. Maintain constant collaboration with Product, Engineering, Documentation, and Sales teams to achieve mission objectives. Ensure the relevance and impact of certifications offered to clients. ABOUT YOU HARDSKILLS: Digital Learning Architecture: Ability to build digital learning paths tailored to target audience needs. Cloud Computing: Essential knowledge of the cloud computing field. LMS Platforms: Mastery of e-learning platforms and Learning Management Systems (LMS). Instructional Design Tools: Proficiency in authoring tools and dedicated e-learning software. Language Proficiency: Mandatory fluency in both French and English. SOFT SKILLS: Communication: Excellent interpersonal skills and the ability to receive and integrate feedback. Autonomy & Collaboration: Ability to work independently while collaborating effectively with cross-functional teams. Technical Adaptability: Comfortable with diverse technical products, terminology, and industry players. Growth Mindset: Enthusiasm for learning and an openness to taking on new challenges. WHAT YOU WILL FIND AT SCALEWAY ++++ Hybrid work: We offer up to 3 days of remote work per week. Offices: Our offices are spacious, dynamic workspaces with bold design, conveniently located near public transport. Most of our offices feature outdoor spaces (terraces) and bike parking facilities. Dining: Our chef provides a healthy meal service at the headquarters, and breakfast is available across all our sites year-round. Scalers working from regional sites enjoy a Swile card for lunches. Well-being commitments: Whether it’s access to a gym, daycare places, or discounted services for caring services, Scaleway is committed to supporting Scalers in maintaining a balanced life. International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French. Career & Mobility: Our managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers. 🚀 Why join the Scaleway adventure? ✔ A rich and diverse product offering: Scaleway offers over 100 public cloud products in IaaS, PaaS, and AI. ✔ A cutting-edge technical environment: Scaleway provides modern infrastructures, including high-performance bare metal servers, to tackle exciting technical challenges. ✔ Commitment to responsible cloud: Scaleway is dedicated to a more responsible cloud, with data centers powered solely by renewable energy since 2017, minimizing our ecological footprint and holding top-level certification. 🔜 THE NEXT STEPS … Talent Acquisition Interview Interview with the Training Team Leader to understand your technical skills and approach to the role Practical Home Exercise (3 to 4 days to complete) to validate your expertise Case Study Debrief to deepen discussions and assess your fit with the team