Key Account Manager

The Key Account Manager is tasked to hit the revenue target in the region.   Based on the company's overall strategy and combined with the characteristics of the regional market (such as industry distribution, customer needs, and competitive situation), formulate an annual regional sales strategy, and clarify the business growth direction and market share targets. 

TASKS & RESPONSABILITIES  

Achievement of Sales Targets 

• Independently undertake the development and maintenance of core key accounts (Automotive OEMs, Tiers) in the region, identify customer data service needs, lead negotiations for high-value projects, and achieve personal annual sales targets. 
• Optimize sales pipeline management, monitor lead conversion rates and the progress of business opportunities, formulate early warning and remedial measures for potential risks, and improve sales efficiency. 

Client Relationship Management 

• Establish a hierarchical management system for key accounts in the region, formulate differentiated maintenance strategies, and ensure a high satisfaction of key accounts. 
• Regularly visit key accounts, deeply understand their business pain points and data needs, and promote the upgrading of service solutions; take the lead in customer contract renewals, additional purchases, and referrals to enhance the lifetime value of customers. 

Sales Process Management and Reporting 

• Leverage CRM tools to track sales activities, forecast revenue, and identify trends and areas for improvement. 
• Update individual and team sales progress on a weekly basis, ensure an up-to-date reginal sales status is always reflected in the CRM system and Contract management System. 

Cross – Functional Teamwork 

o   Collaborate with other departments, such as marketing, operation, finance, product… to enhance overall business efficiency and customer satisfaction.