Lead Client Relations (f/m/d)

🇩🇪 Hamburg, DE Vor Ort Kundensupport & Customer Success Veröffentlicht Apr 24, 2026

Bewerben

StandortHamburg, DE

ArbeitsortVor Ort

KategorieKundensupport & Customer Success

Veröffentlicht24. April 2026

Zuletzt geprüft7. Mai 2026

As the first Lead Client Relations, you will be the architect of our client success framework, defining the overall strategy for how we manage and scale our global customers and partnerships. You will bridge the gap between high-level business vision and operational excellence, setting the standard for enterprise-grade communication and sophisticated client success workflows. Working in close alignment with our management team, you will build from scratch, mentor the team, and design the cross-functional processes that ensure our product’s evolution directly fuels our revenue goals. At justtrack, we build a SaaS business that provides app and game publishers with an attractive toolset to handle their entire global marketing growth process. Starting from managing, analyzing, and automating marketing processes, justtrack enables gathering deep mobile product insights. As part of the Applike Group (financially backed by media powerhouse Bertelsmann), justtrack has access to industry experts and funding with a long-term growth mindset.