Marketing Operations Intern

Payrails is a global payment software company helping leading enterprises to take control of their payment operations and maximize performance. With deep experience in the payments space and firsthand knowledge of merchants' challenges, we’ve seen how fragmented, complex, and inefficient these systems can become. Now, we are setting a new industry standard for how enterprises around the world manage and optimize payments, with more control, visibility and flexibility than ever before.

Our vision is to reimagine payments from the ground up. We are building a deeply integrated meta layer that spans the entire payment lifecycle with a modular architecture. This helps us give leading brands building blocks to craft solutions to most complex operational challenges, tailor seamless customer experiences and grow their business.

We are backed by some of the world’s top investors including Andreessen Horowitz, HV Capital, EQT Ventures and General Catalyst, who share our mission to simplify payment complexity globally.

At Payrails, we’re committed to building a team of exceptional people - not just talented, but driven to build, solve, and deliver at the highest level. Excellence isn’t just a value here; it’s a way of working. We believe that great people thrive in environments where there’s trust, clarity, and shared purpose. We work openly and collaboratively, with deep respect for each other’s craft. Everyone is encouraged to understand the bigger picture - what we’re building, why it matters, and what stands in the way. When people have that context, they move faster, take ownership, and make better decisions. We care about creating a culture where people feel inspired to do their best work and a deep sense of responsibility to help us bring our vision to life. Success at Payrails means staying focused on the problems that matter most, and executing with purpose.

At Payrails, Marketing is a creative and strategic engine that shapes how the world experiences our product. Sitting at the intersection of storytelling, product, and go-to-market, our mission is to make Payrails instinctively understood, relevant, and trusted by modern enterprises around the globe.

We focus on three core pillars:

• Deeply understanding our customers and their evolving challenges - by continuously listening, researching, and engaging across markets and segments

• Crafting sharp, differentiated narratives - built on clarity, insight, and a strong editorial and visual voice

• Driving scalable growth through rapid experimentation - testing and iterating across content, channels, and experiences to unlock what moves the needle
  

Marketing at Payrails operates with a fast pace and precision. We move quickly, value thoughtful execution, and aim for lasting impact over short-term noise. We’re ambitious about quality - from the way we tell our story, to how we measure results, to the brand experience we deliver at every touchpoint.

You’ll be joining a team of hands-on builders who blend creativity with analytical rigour, and who take full ownership of their craft. If you’re excited by the opportunity to shape how an emerging category is defined and want to experiment, learn, and scale what works, you will thrive here.

• Own end-to-end logistics for external marketing events - including conferences, trade shows, industry meet-ups and business dinners - ensuring seamless execution from planning to post-event follow-up

• Provide operational and logistical coordination support for general marketing projects

• Assist with content and design operations, ensuring brand consistency and managing assets for various marketing materials

• Manage vendor relationships, budgets, and timelines across all events, maintaining a high standard for quality and cost-efficiency

• Shape how Payrails presents itself at external events, coordinating booth materials, branded assets, swag, and on-site logistics

• Drive the planning and coordination of internal company events, partnering with leadership and team leads to deliver memorable, high-quality experiences

• Build and maintain organised systems for event tracking, supplier contacts, and marketing operations so the team can move quickly and stay aligned

• You bring prior experience in event coordination, marketing operations, or a related role/internship - you know what it takes to bring an event to life

• You have strong generalist skills and are flexible, ready to support a diverse range of marketing and operational tasks

• You are highly organised and detail-oriented, able to manage multiple work streams simultaneously without things falling through the cracks

• You thrive in a fast-paced, ambiguous environment and take ownership without waiting to be told what to do

• You are a proven collaborator, skilled at facilitating communication and aligning initiatives across teams and functions

• You bring strong communication skills in English (German is a plus) and can coordinate effectively across teams and with external vendors

• You have a strong eye for design and brand consistency when pulling together event materials

• Familiarity with project management or event tools (e.g., Notion) is a huge plus

• Experience working in a startup or high-growth tech environment is a nice-to-have

• High impact and high velocity environment with the most talented and ambitious people you will ever work with

• A chance to shape the story of a company and a category from the ground up

• Real ownership. You’ll have the freedom and trust to build, test, and take lead

• A product used by the best brands around the world

• Hybrid working with an office in the heart of Berlin

• Regular team events, activities and off-sites

• Discounted Urban Sports Club membership

• 27 days of annual paid vacation

• This is a full-time internship with the potential to transition into a permanent position