Senior Account Manager (8-Month Maternity Cover)

Please note: This role requires fluency in German. This is an 8-month maternity cover role, with potential for extension subject to business needs and successful performance in the position.

What we are looking for 

We’re looking for a Senior Account Manager to lead the strategic thinking and delivery across key B2B client accounts during an 8-month maternity cover (June 2026 – January 2027)

At tmp, our Senior Marketing Project Manager lead relationships, inspire teams, and help our clients achieve results that matter. We’re looking for someone with a passion for marketing and a drive to create impact, with a vested interest in internal mentorship. 

This role is critical to the success and health of our client partnerships. You’ll be the trusted advisor who translates client goals into campaigns that embody a real wow factor. You’ll balance strategic thinking with day-to-day delivery, ensuring every project runs smoothly, every brief hits the mark, and every opportunity to grow is seized. 

What you will do 

Client management and leadership 

• Be the heartbeat of the client relationship by providing clear, consistent, and timely communication in real-time.  

• Lead on regular communication to provide real-time updates on day-to-day activities. 

• Lead meetings, provide reporting that includes updates on the work, timelines and budgets, remain proactive in resolving any blockers or risks. 

• Drive briefing calls to capture client requirements and reporting needs. 

• Facilitate effective feedback discussions both verbally and in writing, distribute and follow up on action points to ensure issues, challenges or blockers are resolved in a timely manner. 

• Build strong relationships with clients through articulating marketing thinking, being a trusted partner and managing their expectations.  

Program management 

• Represent your client’s brand, strategy, and objectives internally to give your team the proper context to succeed. 

• Rally the right team members to align on shared responsibilities, processes, resourcing, and delivery tasks to bring campaigns to life.  

• Lead the creation of briefs and kickoff meetings that inspire confidence and set the tone for delivery. 

• Keep client work moving smoothly by spotting risks early, organizing schedules, setting sharp actions, and driving accountability. 

• Review work with a critical but constructive eye, ensuring quality and alignment with client goals. 

• Review and monitor campaign results, identifying key insights to inform future activity. 

Commercial management 

• Create accurate, commercially sound project estimates, quotes, and statements of work. 

• Be accountable for the financial administration of your projects including POs, invoices, forecast data, and reporting. 

• Track budgets, timelines, and profitability of your projects timely and with diligence. 

• Mitigate any commercial risks and find smarter, more efficient ways of working. 

• Champion delivery that balances client impact with sustainable profitability. 

Marketing strategy 

• Get an understanding of your clients’ business, industry and challenges.

• Translate insights into recommendations on marketing solutions that sharpen strategy and elevate outcomes while still delivering on the business objectives of your clients. 

• Share best practices and success stories across your account team to inspire success. 

• Continuously seek ways to optimize campaign activity, improve outcomes and quality of work. 

Business development 

• Proactively spot new areas where tmp can add value to client accounts through expanding our scope.  

• Collaborate with your Account Director to identify where tmp can have a greater impact and lead the way to turn those opportunities into action. 

• Build and nurture enduring relationships by deepening trust with current clients and cultivating alumni networks that keep tmp top of mind well beyond a single project. 

Mentorship 

• Delegate with intention, creating opportunities for junior team members to take ownership and grow in confidence. 

• Provide clear, constructive feedback and ongoing coaching that helps elevate both the work and the people behind it. 

• Act as a role model, setting high standards while guiding others on how to meet them. 

Success is measured by 

• Team feedback: your project team have clear direction and are clear on what they are doing. 

• Client feedback 

• Project profitability 

• Accuracy and stability of delivery in line with plans: maintaining accurate forecasting across your projects. 

• Accuracy of project finances.