Senior Software Engineer (LATAM - EST Zone)
Hi Auto is the most trustworthy AI order taker for drive-thrus. Built for scale.
Hi Auto is a reliable AI order taker for drive-thrus, purpose-built for high-volume QSRs. It helps brands consistently deliver faster, error-free service with over 93% order completion and 96% accuracy, at scale.
Growing quickly, Hi Auto has the largest number of voice AI drive-thru restaurant deployments, competing directly with both big tech and restaurant tech players.
We are seeking a Senior Software Engineer based in Latin America, working in EST hours.
About the role:
Our backend is developed all in Python running in the cloud over k8s. It’s not a typical backend interacting with a UI frontend. It handles audio streams in real-time and runs our key AI algorithms.
Our systems integrate with a large number of third party services. Robust and clean handling of these integrations is crucial.
In this role, you will:
- Integrate with new POS systems and digital menu boards
- Build data pipelines to process restaurant menus
- Support existing integrations and pipelines
- Debug and solve complex customer issues
- Lead communication with integration partners to deliver the integrations
- Estimate, plan and deliver the integration projects
- Handle a large set of complex and diverse customer issues
- Create documentation for integrations
Are you up for the challenge ?