Strategic Account Management Lead
Motorway is the UK’s fastest-growing used car marketplace - our online-only platform connects private car sellers with thousands of verified dealers nationwide, ensuring everyone gets the best deal. Founded in 2017, our award-winning, technology-led approach has redefined the experience of selling a car. Motorway is backed by some of the world’s leading technology investors, having raised £143 million in Series C funding.
This is a unique opportunity to join a fast-growing scale-up at a crucial phase of growth and help change an industry for the better.
The role
Motorway operates a two-sided marketplace, serving both Sellers and Dealers. This role sits at the heart of the Dealer side of the business.
We’re looking for a Strategic Account Management Lead. Our SAM team manages and grows relationships with our most important dealer partners. These are high-value dealers who buy significant volumes through the marketplace and play a critical role in our commercial performance.
You will lead a team of Strategic Account Managers who manage our top dealer accounts. This is a hands-on leadership role. You will set clear expectations, build strong operating rhythms, coach for performance, and work cross-functionally to turn strategy into results.
You will bring significant experience in sales and account management, alongside a strong track record of leading high-performing, client-facing teams. You will own key processes and initiatives, work closely with cross-functional partners, and drive results through clear accountability, 1-to-1 coaching, and focused development.
This is a fantastic opportunity to help Motorway on our mission of building a better car market for tomorrow. This role is based in London, but will require travel to Brighton once per week (which can be expensed) .
The Strategic Account Management Lead role will involve:
Leadership of Strategic Account Managers to hit defined goals.
Setting and running the team’s operating rhythm, including planning, forecasting, pipeline discipline, and reviews.
Driving growth and retention across our top dealer partners, with a focus on long-term, mutually beneficial relationships.
Holding the team accountable for outcomes, using data to diagnose issues and drive improvement.
Coaching and developing managers through regular 1-to-1s, deal reviews, and targeted development plans.
Being the “voice of the dealer” and “voice of the team” in senior leadership forums
Working closely with Product, Ops, Marketing, Finance and Sales Ops to ensure alignment and effective execution.
Defining and improving processes as the business scales into 2026.
Requirements
Extensive experience at leading and managing client-facing teams to deliver to targets
Experience running structured operating rhythms and performance cadences.
Experience in using CRM technology to track performance and identify opportunities
Strong people leadership skills, including coaching, performance management and development.
A polished, confident and professional communication and presentational style
Highly organised, able to manage multiple priorities in a fast-paced environment.
Data analysis skills with a passion for making decisions based on real life data
Ability to work collaboratively with key stakeholders across the business and at senior management level