Underwriting Trainer
About Ethos
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
About the role:
We are seeking a highly motivated and experienced Life Underwriting Trainer to join our team. The ideal candidate will be responsible for designing, developing, and delivering comprehensive training programs to enhance the knowledge and skills of our underwriting staff. This role involves creating engaging learning materials, conducting training sessions, and evaluating the effectiveness of training initiatives.
Roles & Responsibilities:
- Create and maintain engaging training materials, including job aids, e-learning modules, workshops, knowledge assessments and Standard Operating Procedures.
- Conduct instructor-led training sessions, workshops, and online training programs for underwriting staff.
- Evaluate training program efficiency through assessments, feedback, and performance metrics.
- Provide ongoing support and coaching to underwriting staff to ensure continuous improvement in underwriting practices.
- Stay current with industry trends, changes in regulations, advancements in underwriting technology, and new learning/development methodologies.
- Collaborate with subject matter experts and management to identify training needs and develop targeted training solutions.
- Support change management initiatives related to underwriting processes, systems, and methodologies.
- Foster an environment of psychological safety.
Qualifications & skills:
- 5+ years of experience in life underwriting or training.
- Proficient knowledge of life underwriting principles, practices, and regulatory requirements.
- Excellent communication, presentation, and facilitation skills.
- Proficiency in creating training materials using various software and tools.
- Ability to work autonomously and as part of a team.
- Certifications in training and development are a plus.
#LI-Hybrid
#LI-KP1
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer.. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.
We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.