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The Vice President, Customer Experience is a strategic, high-impact leader responsible for defining and scaling a unified customer experience model across North America. Based in …

Job Summary: At Talkdesk, our Engineering team follows a micro-service architecture approach to build the next generation of Talkdesk, with vertical teams responsible for all the …

Responsibilities: Lead scoping and discovery sessions with sales and client teams to gain a deep understanding of business requirements Engage with clients to architect solutions …

Job Summary: As a Senior Solution Consultant II, you will be responsible for leading the pre-sales process for complex software solutions. You will work closely with sales teams a…

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting…

As a Senior Solutions Consultant - HLS within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting…

As a Senior Solutions Consultant within Talkdesk's Professional Services (PS) organization, you will provide a white-glove experience and drive the implementation of cutting-edge …

Are you passionate about working with the most cutting-edge technologies, including AI, big data analytics, LLMs, data mining, and business intelligence (BI)? Are you looking to b…

As a Senior Security Engineer, you will be responsible for designing, implementing, and maintaining the security controls that protect our cloud infrastructure and edge services. …

Security Engineer (Pentesting, Incident Response & Investigations) Our Engineering teams follow a micro-service architecture approach to build the next generation of Talkdesk, wit…

Responsibilities: Lead Talkdesk’s Strategic customer implementation projects from kick-off to completion Define project scope, schedule project activities, and integrate those int…

Responsibilities: Lead Talkdesk’s Strategic HLS Healthcare & Life Sciences (HLS) customer implementation projects from kick-off to completion Define project scope, schedule projec…

The Senior CX Manager plays a critical role as a senior technical advisor and strategic partner to Talkdesk’s largest and most complex customers. This role drives measurable busin…

Security Engineer (Pentesting, Incident Response & Investigations) At Talkdesk, we are courageous innovators focused on redefining customer experience, making the impossible possi…

We are looking for an innovative and customer-obsessed product manager for the automation and integrations platform product areas of Talkdesk, a market-leading, cloud-native Custo…

We are seeking a highly skilled and customer-focused Partner Technical Architect to join our Partner Success team. In this critical role, you will serve as the technical backbone …

Responsibilities: Manage day-to-day global income tax compliance, including U.S. federal, state, and local filings, and coordination of foreign tax filings across multiple interna…

About the Role Talkdesk is looking for an experienced Engineering Manager to lead a specialised team focused on building and evolving our Voice & Telecommunications infrastructure…

This role will be responsible for partnering cross-functionally within a fast-moving technology company and its senior management to build annual budgets, manage forecasts, and pr…

About This Role: We are hiring a Forward Deployed AI Product Manager (FDAPM) to be the connective tissue between our clients and our engineering teams. This is not a traditional P…