Community Operations Associate
JobGrid listing details
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- Key details
- 1 location, Hospitality, Retail & Frontline, On-site, Junior, Full time
- Current openings
- 4 active jobs
- Original language
- English
- Source and freshness
- Collected from public career pages and reviewed through JobGrid.eu source availability checks. Last verified: May 16, 2026.
- Apply path
- JobGrid.eu sends candidates to the original application page and adds non-personal referral parameters.
Who We Are
Since 2014, Runway East has been on a mission to destroy boring offices. Across London, Bristol, Birmingham, Bath, and Brighton, we create flexible workspaces packed with perks like Cake Wednesdays and Friday drinks trolleys. As a proud B Corp, we’re committed to making a positive impact on people and the planet, supported by a passionate and friendly team.
The Role
As a Community Associate, you’re the heartbeat of your Runway East site. This is a genuinely varied, hands-on role - part hospitality, part operations, part community-building. No two days look the same, and that’s exactly what our team loves about it.
A significant part of this role is physical and practical. You’ll spend a good chunk of your day on your feet - doing site checks, keeping our spaces looking great, and rolling up your sleeves when things need fixing. It’s the same care and standards you’d bring to a top-tier hospitality role, applied to a workspace environment.
Alongside that, you’ll be the face our members see every day - building real relationships, running events, handling admin, and coordinating with your wider team to keep everything running smoothly.
Read ‘A Day in the Life of a Community Associate’ to get an honest feel for the role.
A Roaming Role Across the South West
Your home base is Bristol, but this role covers both Bristol and Bath - so depending on the week and where we need cover, you could be at any of our South West sites.
All our sites have great teams and brilliant member communities, so you’ll get to know different spaces. If you like variety and don’t mind a bit of travel, it’s a genuinely fun way to work. We’ll talk through the practicalities with you during the interview.
What Your Days Look Like
Your time will roughly break down like this - though every site and day varies:
- ~50% Site checks, cleaning & maintenance - keeping kitchens, communal spaces and facilities in top shape. High step count, lifting, and plenty of moving around are all part of the deal.
- ~20% Member interactions - naturally woven throughout the day. Whether you’re doing a floor check or covering reception, you’re always building relationships and making people feel at home.
- ~20% Admin - managing our helpdesk, member comms, and keeping on top of day-to-day coordination.
- ~10% Events - hosting our member initiatives, from Cake Wednesdays to monthly community events. Events follow a tried-and-tested format, so you’ll be delivering and adding energy to them rather than designing from scratch.