Gypsy Collective
Contact Center Operator
LocationRemote, UA
WorkplaceRemote
EmploymentFull time
SeniorityJunior
CategoryCustomer Support & Success
LanguageEnglish
PostedApril 27, 2026
Last verifiedMay 11, 2026
JobGrid listing details
JobGrid.eu keeps the employer description in its original language and adds clear listing facts, freshness, and source context so candidates can evaluate the role before applying.
- Key details
- 1 location, Customer Support & Success, Remote, Junior, Full time
- Current openings
- 9 active jobs
- Original language
- English
- Source and freshness
- Collected from public career pages and reviewed through JobGrid.eu source availability checks. Last verified: May 11, 2026.
- Apply path
- JobGrid.eu sends candidates to the original application page and adds non-personal referral parameters.
Gypsy Collective is looking for a Contact Center Operator to support and engage with players through outbound calls. We are looking for a communicative and proactive person who enjoys talking to people, can handle different types of requests, and deliver a positive customer experience.
📅 Your daily adventures include:
- Making outgoing calls according to assigned tasks and scripts;
- Informing players about available bonuses, promotions, and special offers;
- Assisting players with failed payments and basic account-related issues;
- Handling first-line customer requests and providing timely support;
- Maintaining daily reports on call results and activities in the required format;
- Participating in daily team meetings and discussing call performance metrics;
- Ensuring a friendly, professional, and helpful communication style in every interaction;
- Escalating more complex cases to relevant teams when needed.