Devices Service Maintenance Technicians

Power the future of public transport across the Edmonton region

🌍 The Role

We’re transforming how people move across the Edmonton Capital Region.

Our Regional Smart Fare System (RSFS) makes transit seamless — tap and go with cards, devices, and smart tech across multiple transit networks. Behind the scenes, a complex ecosystem of validators, ticket machines, POS systems, and handheld devices keeps everything running smoothly.

That’s where you come in.

As a Service Maintenance Technician, you’ll play a critical role in keeping this system live, reliable, and performing at its best — both in the field and behind the scenes.

🔧 What You’ll Be Doing

• Keep critical transit devices up and running across the network
• Perform preventive and corrective maintenance on smart fare systems
• Diagnose and resolve real-time issues and incidents
• Monitor system performance and run device diagnostics
• Support software updates and system releases
• Track and manage device inventory and components
• Collaborate with transit agencies, internal teams, and vendors
• Deliver against high SLA expectations in a fast-paced environment