Head of Delivery and Service - UK Security Clearance eligibility required
Head of Delivery and Service
Location: London, UK (Hybrid - min 2 days per week in office)
Contract: Permanent, Full-time
Package: £90,000 - £110,000 + 10% Bonus + 10% Shares + Benefits (see more below)
About Us
Appvia is a specialist cloud and platform engineering consultancy and product house helping organisations build, secure, and scale in the cloud. We work with public and private sector customers to design modern cloud platforms, embed strong engineering practices, and enable teams to deliver software faster and more reliably. Our focus is on platform engineering, DevOps, automation, and cloud-native delivery - creating foundations that balance developer velocity with security, resilience, and governance.
We deliver across four complementary service lines: Platform Engineering, Modernisation & Migration, Data & AI, and Managed Services (24×7 cloud operations, FinOps, and platform management). Our team of 100% UK-based, SC-cleared engineers brings practical expertise from building open-source tools for the Kubernetes and CNCF ecosystem. We work with organisations including the Bank of England, the Home Office, London Stock Exchange and Ralph Lauren.
About the Role
As Head of Delivery and Service, you will be a senior leader responsible for ensuring the success of Appvia’s delivery management across all customer engagements, leading our managed service capability, and acting as a lead delivery principal on short-term, outcome-driven work where required.
This role bridges agile project delivery with ITIL-aligned service management, ensuring that Appvia’s customers receive outstanding outcomes from both our consulting engagements and ongoing operational services. You will own the end-to-end delivery lifecycle from engagement inception through to steady-state service operations, building the processes, frameworks, and team capability that allow Appvia to scale delivery quality as we grow.
You will be equally comfortable running a sprint planning session, chairing a Change Advisory Board, and presenting delivery performance to a customer’s C-suite. This is a hands-on leadership role for someone who leads by example and thrives in a fast-moving, growth-oriented consultancy environment.
Interview process - 4 stages
- Initial conversation with our Talent Acquisition Manager
- Technical Interview with the Hiring Manager
- Presentation with Head of Operations/Cloud Architecture
- Leadership Final Interview
Important: As some of our public sector clients require Security Clearance, you will need to be eligible, meaning:
- British Citizen or ILR
- To have resided in the UK for at least the last 5 years
- Have no criminal records
- Have no financial irregularities