Information Management Analyst
Sword is a leading provider of business technology solutions within the Energy, Public and Finance Sectors, driving transformational change within our clients. We use proven technology, specialist teams and domain expertise to build solid technical foundations across platforms, data, and business applications. We have a passion for using technology to solve business problems, working in partnership with our clients to help in achieving their goals.
About the role:
Working as an Information Management Analyst, you will support a key client by enabling effective access, governance, and use of information across the organisation.
You will play a pivotal role within the Information Management team, collaborating with project teams, operations, and digital specialists to embed standardised, compliant, and efficient ways of working. Acting as a focal point between delivery teams and Risk & Assurance, you will help ensure information is managed effectively across its lifecycle.
This role combines operational delivery, governance, and digital enablement — supporting enterprise document management platforms, improving data quality, and enhancing how information is structured, accessed, and used to support decision-making.
As the Information Management Analyst, you will:
- Provide operational support for enterprise document management systems (e.g. Assai, Controlled Library, SharePoint-based platforms)
- Support document control practices including metadata, classification, and lifecycle management
- Assist with migrations from legacy systems and shared drives into approved enterprise platforms
- Identify and remediate duplicate, obsolete, or non-compliant content
- Apply and reinforce Information Management standards, governance, and procedures
- Support audits, reporting, and health checks of IM practices
- Act as a point of contact for IM queries, providing guidance and user support
- Support training delivery, user guides, and adoption activities to drive engagement
- Contribute to IMaaS delivery activities, enhancements, and continuous improvement initiatives