Manager, GTM AI Engineering

SoSafe has the ambition to become the leading human risk management provider in Europe. Our award-winning awareness platform triggers behavioural change by providing effective and engaging training and simulations on cybersecurity and data protection. Cybercrime is costing the world >$10 trillion annually and growing by 15% p.a. — we invite you to be part of the solution!

As the Manager of the GTM AI Engineering team, you will lead a specialized unit dedicated to building, configuring, and managing AI automations and intelligent agents. This role is a cornerstone of our transformed GTM strategy, reporting directly to the SVP GTM Operations. Your mission is to create a seamless synergy between AI technology and our Go-to-Market teams (Sales, Marketing, and Customer Success), ensuring that AI acts as a multiplier for human effort.

You will oversee a team of GTM AI Automation Engineers and GTM AI Solution Architects, driving the technical execution of our AI-driven revenue engine strategy.

Key Responsibilities

1. AI Automation & Agent Strategy

• Translate the GTM AI Strategy Blueprint into technical roadmaps for automation and agent deployment.

• Lead the build-out and configuration of AI agents and automations designed to handle repetitive GTM tasks (e.g., lead scoring, personalized outreach, contract analysis).

• Ensure all AI implementations are scalable, secure, and integrated deeply into our CRM and RevOps stack.

2. Team Leadership & Execution

• Manage and mentor a high-performing team of engineers and architects, fostering a culture of rapid experimentation and high-quality deployment.

• Oversee the end-to-end lifecycle of AI solutions, from initial proof-of-concept to global GTM deployment.

• When completed, hand over the solutions to our Revenue Operations for running and maintenance

3. Cross-Functional Integration

• Work closely with the SVP GTM Operations to ensure AI initiatives align with broader revenue goals and operational restructuring.

• Partner with Revenue Enablement to ensure the GTM team is trained and empowered to work alongside AI "digital colleagues."

• Collaborate closely with the SoSafe data team and the IT/Security teams to ensure full architectural alignment of our AI stack, efficiencies, data integrity and security

4. Performance & Optimization

• Define and track KPIs for the GTM AI team, focusing on efficiency gains, revenue acceleration, and data accuracy.

• Continuously iterate on AI models and agent logic based on feedback from the GTM field teams.

Required Skills & Experience

• Technical Leadership - 5+ years in management of technical teams, specifically focused on automation, AI/ML, or RevOps technology.

• AI Expertise - Hands-on experience with LLMs, prompt engineering, and building autonomous agents within a business context.

• GTM Knowledge - Deep understanding of Sales and Marketing workflows and how they integrate with CRM systems (e.g., Salesforce, HubSpot).

• Strategic Thinking - Ability to turn a strategic blueprint into a functional technical architecture. Consulting background is a strong plus.

How you work

• Innovation Mindset: You don't just follow trends; you anticipate how AI will reshape the future of revenue operations.

• Operational Excellence: You have a bias for action but maintain high standards for technical documentation and stability.

• Collaborative Leadership: You can speak the language of both software engineers and sales leaders.

• Adaptability: You thrive in a restructuring environment and are comfortable defining "the new normal”

Location & Work Arrangement

• Candidates based in Ireland or the UK will work remotely.

• Candidates based in Germany have the option to work remotely from their country or in a hybrid model from our offices in Germany.

What we offer

• Work/Life balance

• Wellbeing and financial support: Access to Open Up, corporate discounts

• Connection & community: Virtual events, collaborative team activities, and opportunities for local meet-ups

• And the list goes on: Tech equipment, referral bonuses, dog-friendly HQ

*Perks and benefits listed above are for full-time employees and may vary slightly by office location. These are just a sample—you’ll learn more during the interview process.

About Us

At SoSafe, we’re on a mission to make the digital world safer by addressing the human factor in cybersecurity. As one of the fastest-growing security awareness scale-ups worldwide, we leverage behavioural science and data-driven learning to empower people against cyber threats. Our Human Risk Management approach helps organisations turn their employees into their strongest line of defence.

Backed by leading VCs like Highland Europe and Global Founders Capital, we’re rapidly expanding across the globe. We’re looking for team players who want to drive meaningful change in cybersecurity, take ownership of their work, and grow with us.

If you thrive in a vibrant, purpose-driven environment that values innovation, diversity, and collaboration, then this is the place for you!