Operations & Strategy Intern

About the role

Balance is building a new model for obesity care by combining medical expertise, technology, and personalized support.

We are looking for an Operations & Strategy Intern to support the team in improving operational processes, analyzing performance data, and helping scale our care delivery systems.

This internship offers exposure to real startup operations while working closely with product, medical, and leadership teams.

What you'll work on

• Support the mapping and documentation of operational workflows across care delivery, product, and support teams
• Assist in identifying process gaps and improvement opportunities
• Help build and maintain KPI dashboards and operational tracking tools
• Analyze operational and product data to support decision making
• Collaborate with cross-functional teams to improve internal processes

What you'll learn

• How operational systems are designed and improved in a fast-growing healthtech startup
• Process documentation and workflow design
• Data analysis for operational decision making
• Working across product, medical, and operations teams

You're a strong fit if

• You enjoy turning complex problems into structured solutions
• You are fluent in Spanish and English
• You are comfortable working with data (spreadsheets; SQL is a plus)
• You have interest in operations, startups, healthcare, or consulting

The setup

• Location: Madrid (Hybrid)
• Commitment: Full-time internship
• Compensation: Paid internship