Product Manager

Product Manager

Customer-Facing Fintech

Location: London 2/3 days per week

About the Company

Our client is an innovative fintech company based in London, operating at the forefront of the payments and financial services industry. They're building products that are transforming how customers interact with their finances.

The Role

We're seeking an experienced Product Manager to own and drive the development of customer-facing digital products. This is a pivotal role where you'll be responsible for shaping the user experience and strategic direction of front-end products that directly impact how customers engage with financial services.

Key Responsibilities

• Lead the end-to-end product lifecycle for customer-facing platforms, from conception through launch and iteration
• Define product strategy and roadmap based on user insights, market analysis, and business objectives
• Collaborate closely with engineering, design, and commercial teams to deliver exceptional user experiences
• Leverage analytics to drive data-informed decisions, measure product performance, and identify optimization opportunities
• Champion the customer voice throughout the organization and ensure products solve real user problems

Essential Experience

• Proven track record in product management with a focus on front-end, customer-facing products
• Strong background in fintech, payments, or adjacent financial services
• Demonstrated ability to work with analytics tools and translate data into actionable product insights
• Experience working in agile environments with cross-functional teams
• Deep understanding of user experience principles and customer journey mapping