Product Support Associate (USA)

Remote, Remote Remote Posted May 8, 2026

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LocationRemote, Remote

WorkplaceRemote

LanguageEnglish

PostedMay 8, 2026

Last verifiedMay 14, 2026

JobGrid listing details

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Key details: 1 location, Remote
Current openings: 8 active jobs
Original language: English
Source and freshness: Collected from public career pages and reviewed through JobGrid.eu source availability checks. Last verified: May 14, 2026.
Apply path: JobGrid.eu sends candidates to the original application page and adds non-personal referral parameters.

Role Overview As a Product Support Associate, you are a front-line technical expert for customers using DroneDeploy’s drone flight, 360 capture, and mapping tools. You’ll own issues from intake to resolution—troubleshooting across mobile, web, and field workflows, and surfacing patterns that point to product or process improvements. Reporting to the Manager of Product Support, your work keeps customers productive on high-stakes projects and feeds real customer signals back into how we build and support the platform. We champion diversity and encourage candidates of all backgrounds to apply—even if they don't meet every listed qualification. Share your distinctive strengths with us; we're keen to understand the unique perspectives you bring to the table.