Recruitment Team Lead

As part of our continued growth, Neo Group is recruiting on behalf of one of our local partners, leveraging our network of 1,400 talented professionals across 10+ countries. Together, we are committed to delivering innovative, data-driven solutions that empower our clients and foster professional growth within a dynamic and collaborative workplace.

We are on the lookout for a Recruitment Team Lead to join our HR Department.

Responsibilities:

• Act as the primary strategic recruitment partner to business and operational leaders, translating their needs into actionable hiring plans.
• Fully own end-to-end recruitment outcomes (quality, time, cost) for the entire Customer Service division.
• Align dynamic hiring priorities with real-time business constraints and headcount budgets.
• Develop and maintain accurate recruitment forecasts, capacity models, and hiring timelines for leadership visibility.
• Lead, coordinate, and prioritize the daily work of Talent Acquisition Specialists.
• Own, audit, and continuously improve all recruitment processes, documentation, and candidate experience touchpoints.
• Ensure all recruitment activities and outputs strictly adhere to approved HR policies, legal frameworks, and compliance standards.
• Drive the adoption of recruitment metrics and data to inform decisions and process improvements.