Job title: Resolutions Administrator
Contract Type: 6 Month Fixed Term Contract
Location: Ballymount, Dublin 12
Salary: €30,000 - 32,000 per annum, paid monthly
At Culligan, we believe that cleaner, healthier water can help contribute to improving the lives of people around the world and is a key driver towards solving some of the biggest challenges that lie in our future.
Our goal is to do everything we can in the areas where we are best equipped to truly effect change. To that end, we’ve developed a core set of commitments that align with the UN Sustainable Development Goals and serve as the focus of our work to build a better world.
The Accounts Administrator will support the Finance team with day-to-day finance and administrative tasks. The role will focus on processing invoices, assisting with customer billing, updating financial records and helping with bank reconciliations.
Core responsibilities:
• Process customer and supplier invoices accurately and in line with internal approval workflows.
• Assist with bank reconciliations, coding of transactions, and general ledger updates.
• Maintain up‑to‑date financial records, ensuring documentation is filed and compliant.
• Work closely with the Resolutions team to investigate and resolve billing disputes, credit requests, and account queries.
• Gather supporting financial documents (POs, delivery notes, statements) to aid quick resolution of customer issues.
• Prepare credit notes or adjustments as approved.
• Monitor open cases and ensure finance‑related actions are completed promptly.
• Respond to routine finance queries from customers, suppliers, and internal teams.
• Issue updated statements, proof of delivery, or account summaries when required.
• Follow up on internal queries to ensure timely resolution.