Sales Operations Manager
JobGrid listing details
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- Key details
- 1 location, Operations & Project Management, Remote, Lead, Full time
- Current openings
- 20 active jobs
- Original language
- English
- Source and freshness
- Collected from public career pages and reviewed through JobGrid.eu source availability checks. Last verified: May 16, 2026.
- Apply path
- JobGrid.eu sends candidates to the original application page and adds non-personal referral parameters.
RateHawk is part of Emerging Travel Group — a pioneering travel-tech company also known for its two other brands, ZenHotels and Roundtrip, spanning over 220 markets worldwide.
Our mission is to create, distribute, and operate the most convenient travel products. We constantly innovate and break the rules of the highly complex travel industry to make travel more widely available for individuals, more rewarding for professionals, and simpler for everyone.
The Commercial Strategy & Transformation team has the mission to improve the effectiveness, scalability and financial performance of RateHawk’s global commercial organization, directly supporting the Chief Commercial Officer and senior regional leadership across multiple international markets.
We are looking for a highly analytical and business-oriented Sales Operations Manager to support the management of commercial performance, sales efficiency and operational excellence across the organization..
This is a remote vacancy open to candidates residing in a European time zone.
Responsabilities:
The Sales Operations Manager will report to the Commercial Strategy & Transformation Director and will support the RateHawk Managing Director, in handling the RateHawk commercial performance and improving the effectiveness and efficiency of the global commercial organization, including:
- Own and continuously improve the target-setting and quota allocation process across regions, countries and commercial teams, leveraging data-driven methodologies to ensure ambitious yet achievable targets at regional, team and individual level.
- Monitor commercial performance, manage and improve the bonus calculation process for the sales organization, including quota achievement tracking, incentive calculations, tools building and coordination with HR and Payroll teams to ensure accuracy and timely execution.
- Drive pipeline management excellence across the commercial organization by monitoring pipeline hygiene, conversion dynamics, sales process adherence and portfolio growth performance, supporting regional leaders in identifying risks and growth opportunities.
- Monitor the adoption and execution of commercial playbooks and operational processes across the sales organization, ensuring alignment with the standards and best practices defined by the Commercial Strategy & Transformation team.
- Track and analyze salesforce efficiency and profitability by developing ROI and productivity models for the commercial organization, providing visibility on commercial investments, team performance and portfolio profitability at both regional and individual contributor level.
- Build and maintain reports, dashboards and commercial performance analyses using HubSpot and BI tools, ensuring high-quality and actionable visibility for business stakeholders.
- Support Regional Directors and senior leadership in drafting sales campaigns or strategic initiatives with ad-hoc business analysis, commercial insights and performance reporting, transforming complex sales data into actionable recommendations for decision-making.
- Work in close collaboration with the broader Commercial Strategy & Transformation team, leveraging centralized analytical resources, dashboards, tools and strategic frameworks to maximize operational impact across the organization.