Senior Client Administrator
JobGrid listing details
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- Key details
- 1 location, Customer Support & Success, Hybrid, Senior
- Current openings
- 20 active jobs
- Original language
- English
- Source and freshness
- Collected from public career pages and reviewed through JobGrid.eu source availability checks. Last verified: May 16, 2026.
- Apply path
- JobGrid.eu sends candidates to the original application page and adds non-personal referral parameters.
We have a great new opportunity for a Senior Client Administrator to join our Pensions Administration team. The primary focus of this role is to support the business area in providing a quality, accurate and professional service to clients focusing on client and scheme related work. This is a full time, permanent role that can be based in our Liverpool, Leeds or Glasgow offices working on a hybrid basis.
Responsibilities:
- Builds and maintains professional relationships with clients and other stakeholders as required
- Has responsibility for the provision of client management services to a significant client or portfolio of clients
- Undertakes a proactive client facing role, attending client meetings when required to present on and discuss administration matters
- Ensures their own work is delivered within Service Level Agreements
- Ensures that any concerns or complaints are dealt with correctly and in accordance with agreed processes, that remedial actions and mitigations are taken to minimise escalation and provides suggested solutions or a course of action
- Reviews and prepares quarterly administration stewardship reports, or at a frequency agreed with the client, and other client facing administration reports, as required
We would love to hear from you if you have:
In depth knowledge of both DB and DC occupational pension schemes
Has a good understanding of the stages involved and projects to be completed in relation to the PPF assessment period (specific for PPF Administration)
Knowledge of pension dashboards would be useful
Innovates pragmatic solutions to complex queries and confidently presents these to stakeholders
What's in it for you:
Competitive discretionary annual bonus
Generous pension scheme
Core benefits for you including private medical cover, life
A comprehensive range of voluntary benefits to suit you (and your family) including an electric car leasing scheme, tech scheme, cycle to work scheme, dental cover, healthcare cash plan, health assessments, critical illness cover, Sports Allowance – we pay up to 50% of your gym/sports membership (up to 50 pm), travel insurance, paid volunteering, and a broad range of retailer discounts
Happy to talk flexible working
Accessibility
We are a Disability Confident Employer.
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- Job Identification 1012
- Job Category All Jobs
- Posting Date 05/12/2026, 11:08 AM
- Locations United Kingdom Glasgow, United Kingdom Leeds, United Kingdom Liverpool, United Kingdom
- Job Schedule Full time