Tier 1 Support Analyst - Accounts

Czech (Prague) On-site Posted Apr 28, 2026

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LocationCzech (Prague)

WorkplaceOn-site

LanguageEnglish

PostedApril 28, 2026

Last verifiedMay 14, 2026

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Key details: 1 location, On-site
Current openings: 22 active jobs
Original language: English
Source and freshness: Collected from public career pages and reviewed through JobGrid.eu source availability checks. Last verified: May 14, 2026.
Apply path: JobGrid.eu sends candidates to the original application page and adds non-personal referral parameters.

Keyloop bridges the gap between dealers, manufacturers, technology suppliers and car buyers. We empower car dealers and manufacturers to fully embrace digital transformation. How? By creating innovative technology that makes selling cars better for our customers, and buying and owning cars better for theirs. We use cutting-edge technology to link our clients’ systems, departments and sites. We provide an open technology platform that’s shaping the industry for the future. We use data to help clients become more efficient, increase profitability and give more customers an amazing experience. Want to be part of it? Purpose of the role Provision of an excellent support service is critical to the achievement of Keyloop’s strategic plans for growth and profitability. Our Tier 2 Support Analyst will primarily be responsible for owning, troubleshooting, diagnosing and resolving problems to successful closure, whilst ensuring timely escalation where necessary. They will also assist colleagues and will not only have outstanding verbal and written communication skills but can demonstrate that they are able to communicate quickly and efficiently at all levels across a Global team (customer, peers, and managers) in order to achieve our departmental and company strategy. This role requires someone who is resourceful and well organised, with excellent analytical and problem solving skills, who is able to work effectively as part of a high performing team with a passion and commitment to providing service excellence.