Ubicación
Charlotte, Estados Unidos
Modalidad
Presencial
Seniority
Junior
Categoría
Soporte y éxito del cliente
Idioma
English
Publicado
3 de junio de 2026
Última verificación
11 de junio de 2026
Contexto de JobGrid
Resumen del puesto por JobGrid
Customer Care Specialist (Telecom) – Growth Opportunity | Charlotte at distro: Charlotte, Estados Unidos; Presencial; Junior; Soporte y éxito del cliente. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Charlotte, Estados Unidos, Presencial
- Role classification: Soporte y éxito del cliente, Junior
- Source freshness: checked by JobGrid on 2026-06-11.
- Application path: candidates continue to the employer application page with non-personal referral tags.
🌟 Job Summary We are hiring a Customer Service Representative to support customers with their accounts, billing inquiries, and service requests. This role is focused on delivering a positive customer experience from onboarding through ongoing support.
🎯 Key Responsibilities
Handle customer interactions via phone, email, and chat Assist with billing inquiries, payments, and account updates Resolve customer issues and provide follow-up support Process account changes and cancellations Coordinate with internal teams (Sales, Operations, Service Delivery)
🧠 Qualifications
Customer service or call center experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable handling billing questions
⭐ Preferred
Telecom experience Billing or account support experience Bilingual (English/Spanish)
🎓 Requirements
High School Diploma
🔥 Apply Today Join a growing telecom company and build your career in customer support.
#HireFinder
#LI-PROMOTED
#LI-Onsite