Customer Service Manager
Resumen del puesto por JobGrid
Customer Service Manager at Abakus Center: Remoto, Rumanía; Jornada completa; Soporte y éxito del cliente. This listing is part of JobGrid's Empleos remotos de atención al cliente en páginas de empresas. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remoto, Rumanía
- Role classification: Soporte y éxito del cliente, Jornada completa
- Source freshness: checked by JobGrid on 2026-05-27.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Hello! We`re Abakus School - we’re a leading international school of neuromathematics and cognitive development for children aged 5–12, blending online and offline learning with a science-backed, neuropedagogical approach. As we grow across Europe, we’re expanding our support team to better serve families in English and Romanian.
Your Role
Be the trusted point of contact for parents and teachers — from onboarding to course completion. You’ll:
- Support clients via chat, email, and calls on our platform
- Manage schedules, course changes, teacher swaps, and account updates
- Communicate clearly and warmly in English and Romanian
- Solve issues fast, anticipate needs, and boost satisfaction with our services
- Run check-in calls and handle feedback with care
- Keep records accurate and workflows smooth