Head of JoomAI

Joom Group is an international tech-centric group of e-commerce companies founded in 2016 in Latvia. We are here to transform the largest industry in the world, global trade, making it more transparent, efficient, and technology-driven.

Today, Joom Group brings together the following businesses: Joom, a global cross-border marketplace; JoomPro, the first and only end-to-end cross-border B2B marketplace; JoomPulse, an AI analytics tool for Mercado Livre sellers; and Onfy, a pharmaceutical marketplace in Germany. Joom Group’s offices are located in China, Brazil, Portugal, Latvia, and Germany, with headquarters in Lisbon, Portugal. We work as one international team, sharing knowledge and collaborating across countries, businesses, and products.

Now we are looking for a Head of JoomAI. This is a new product within our ecosystem — an AI assistant for the e-commerce operator — and you will drive its creation and scaling as an AI-powered operating system for merchants.

Responsibilities

• Define and execute the product strategy and roadmap for JoomAI
• Build and expand integrations with external platforms (ERP systems, Mercado Livre, WhatsApp, and others), turning JoomAI from an assistant into an operator that executes tasks on behalf of sellers
• Work directly with e-commerce sellers to identify high-value use cases and translate them into product decisions
• Design and ship AI agents and automated workflows that solve recurring seller problems
• Lead a focused product and engineering team