Hootsuite Implementation Specialist

We are looking for a hands-on Hootsuite Implementation Specialist to deliver platform setup and configuration for new clients. This role is focused on building, configuring, and enabling Hootsuite environments to an agreed scope and timeline. You will work closely with an Implementation Manager who owns the client relationship and project management, while you focus on high-quality technical delivery.

What you will do

• Platform Setup & Configuration
• Create queries (topics and/or filters)
• Set up social channels (Owned and/or Earned)
• Configure dashboards, reports, or alerts
• Apply best-practice standards across listening, publishing, and reporting
• Delivery Support
• Participate in requirements review sessions led by the Implementation Manager
• Implement configurations based on agreed client requirements
• QA your own work and address feedback or refinements
• Training Support
• Support delivery of client training sessions where required
• Help ensure the client is confident using the configured platform