Key Account Manager
Resumen del puesto por JobGrid
Key Account Manager at Intrepid Asia: Ho Chi Minh City, Vietnam; Híbrido; Jornada completa. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Ho Chi Minh City, Vietnam, Híbrido
- Role classification: Jornada completa
- Source freshness: checked by JobGrid on 2026-05-27.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Who we are
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, Livestreaming, Video production & Affiliate Management for Social Commerce plus full funnel Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.
We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital and social commerce in SEA, and experience what it takes to drive a successful ecommerce business end-to-end.
The team you will be part of
The Brand Management Team is the trusted partner for leading brands across Southeast Asia in strategic planning and driving sustainable online business growth. By analyzing performance, identifying opportunities, and aligning with our clients' commercial objectives, the team develops and executes data-backed strategies that maximize conversion and revenue. With a strong grasp of category dynamics and platform trends, and driving collaboration and coordination across other functions internally, Brand Management plays a key role in shaping long-term brand success in the digital commerce space.
The part you will play
As a Key Account Manager, you will be responsible for managing and growing the ecommerce business of one or multiple accounts across all ecommerce platforms in Vietnam. As the account’s main point of contact and trusted advisor, you create the ecommerce strategy and plans for your brands and take ownership of their stores like it is yours. You negotiate with account and platform stakeholders to maximize the attractiveness of propositions for consumers and exposure for the account, in order to grow the business. You have a firm grasp of ecommerce fundamentals and the growth levers that the different marketplaces offer. You coordinate with our different in-house teams and ensure that collectively you make your accounts successful.
You are responsible for account NMV and revenue growth and work closely with the business development team to explore how your brands can benefit from additional services.
As a KAM, you will take charge of
- Manage and develop key account (brands) performance across multiple marketplaces
- Analyze and optimize Important ecommerce metrics (NVM, ROI, ROAS …)
- Build and implements strategic promotions / growth levers for brands
- Develop annual growth plans and activation calendars and campaign proposals
- Manage stocks level to ensure daily/weekly/monthly operations
- Collaborate with internal teams to manage all product content, store, and details on E-Commerce platforms
- Work together with Intrepid leadership to ensure retention and growth
- Conduct market and competitors analysis to propose strategies for revenue growth