Lifecycle Assistant
Resumen del puesto por JobGrid
Lifecycle Assistant at Trinny London: London, Reino Unido; Híbrido; Jornada completa; Marketing y crecimiento. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: London, Reino Unido, Híbrido
- Role classification: Marketing y crecimiento, Jornada completa
- Source freshness: checked by JobGrid on 2026-05-28.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Are you ready to rethink your routine? We’re looking for a Lifecycle Assistant to join our Digital team. As Lifecycle Assistant you will be the go to contact for the day-to-day coordination, building, and execution of customer retention campaigns. Working closely with the digital and creative teams, you will support the delivery of key customer lifecycle initiatives that drive repeat purchases and build loyalty. You are highly organised, eager to learn, and passionate about using customer insights along with technology - to optimise execution, spark creative ideas, and deliver flawless customer experiences.
Welcome to Trinny London!
Here at Trinny London, we’re changing the face of makeup and demystifying skincare, and we're only just getting started. Founded in 2017 by Trinny Woodall, Trinny London is challenging people all over the world to rethink their routines.
We have achieved tremendous growth since 2017 and we’re proud to be one of Europe’s fastest-growing beauty brands. We’re generating millions of sales by developing innovative products, acquiring hundreds of thousands of supporters and customers all over the world, and more importantly, building a talented and motivated team to support our fantastic growth.
Our Values
We live by three core values: we bring fearless passion, we act with smart intent and we all wear yellow.
We always go the extra mile, working together to push boundaries and celebrate our wins and learnings as a team. We listen to every idea, big or small, and make considered decisions. We support each other to achieve our goals and thrive on collaboration.
The Role
Your day to day responsibilities will look like this:
- Own the Email Calendar: Responsible for the seamless execution (build, testing and scheduling) of the email marketing calendar, ensuring all campaigns are deployed accurately and on time.
- Support Strategic Initiatives: Provide hands-on operational support on broader lifecycle initiatives, including product launches, automated journeys, and cross-channel campaigns (SMS and Direct Mail).
- Asset Coordination & Readiness: Work closely with our Lifecycle Coordinator to liaise with the creative team to ensure delivery against project timelines, utilising processes via asana.
- Performance Monitoring: Support the team with regular channel reporting, pulling data on key metrics like open rates, click-through rates, and unsubscribes.
- Market & Competitor Research: Conduct regular market research and competitive analysis across the beauty and lifecycle landscape to bring fresh, innovative ideas to the team.
- AI Integration & Optimisation: Actively research and utilise AI tools to improve efficiency in day-to-day workflows, such as draft copywriting, subject line generation, and campaign ideation.