Regional Contract Manager

• up to £60,000 per annum

• Performance related Bonus

• 40 Hours pw - Monday to Friday 8am to 5pm
• Car Allowance
• 25 days Annual Leave + Bank Holidays
• Life Assurance Scheme
• Company Pension Scheme
• Employee Assistance Programme
• Other non-contractual salary sacrifice benefits and gym & retailer discounts.

Kudos Services is a well‑established Facilities Management company operating within the Healthcare Sector. We deliver quality FM services across 17 NHS LIFT buildings in London on behalf of our LIFTCo client.

We are now seeking an experienced and motivated PFI/PPP Regional Contract Manager to join our team in London, who will play a vital role in supporting the smooth operation of essential community health facilities.

About the Role

As a Regional Contract Manager, you will be instrumental in maintaining and improving the delivery of operational FM services across a multi‑site healthcare estate. Manging the Engineering team, you will ensure 100% completion of PPM and reactive tasks within KPI/SLA requirements, while supporting wider project and improvement activity.

You will act as the regional contractual subject matter expert, ensuring that all contractual obligations, performance schedules, and Partnering Agreement requirements are accurately interpreted, clearly communicated and consistently met. Your oversight will ensure strong compliance, robust operational performance, and high levels of client satisfaction. A key part of the role will involve producing accurate and timely monthly reports, offering clear insights into performance, compliance, risks and opportunities for improvement.

You will also provide expert guidance to internal teams and stakeholders, supporting a consistent understanding of contractual requirements and fostering a collaborative, transparent approach to service delivery across the region.

About you

This role is ideal for someone who is passionate about making a positive impact within essential community healthcare environments and thrives in a values‑led, collaborative setting. You will bring at least three years’ experience within the Facilities Management sector, with a proven background managing multi‑site portfolios across large or complex estates, ideally within a healthcare, PFI or PPP environment. You will be confident interpreting contractual clauses, obligations and performance requirements, and able to communicate these clearly to colleagues, clients and stakeholders.

Strong relationship‑building skills will be crucial, as you will act as the primary liaison between FMCo and LIFTCo, ensuring a positive, partnership‑driven approach. Ideally, you will have experience in a building or engineering discipline and may hold, or be working towards, professional membership such as IWFM. Completion of IOSH or NEBOSH training is preferable, supporting your ability to champion safe and compliant service delivery. Above all, you will be someone who cares about driving performance, supporting continuous improvement and helping ensure that local health centres deliver the highest possible service to their communities.

Why work for Kudos?

At Kudos, we believe that our people are our most valuable asset, and that creating an environment for our employees that aligns with our core values, is essential to the success of the business.

Our Values:

• Supportive - We embrace partnership working
• Ethical - We act with integrity
• Innovative - We take ownership for understanding and improving Kudos.
• Ambitious - We continually strive to deliver the best possible service.
• Passionate - We are proud of the part we play in Kudos & the services we deliver.

Application Process

• Application & CV Screening
• Interview in person, with North regional Manager & CEO – case study assessment.
• Interview Via Teams/In person with Kudos CEO & Head of HR.

 Above may be subject to change.

As part of this process you may be required to complete a case study assessment, along with a Thomas profile assessment.