Senior Customer Supply Officer - APAC
Resumen del puesto por JobGrid
Senior Customer Supply Officer - APAC at Exotec: Tokyo, Japón; Híbrido; Jornada completa. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Tokyo, Japón, Híbrido
- Role classification: Jornada completa
- Source freshness: checked by JobGrid on 2026-06-12.
- Application path: candidates continue to the employer application page with non-personal referral tags.
Exotec is at the forefront of technological excellence in order to redefine the relationship between humans and robots. Our solutions are contributing to the success of some of the largest brands in retail and e-Commerce by revolutionizing the way they fulfill their orders to the end consumers, all while mitigating labor constraints and increasing workplace safety.
Through the unification of artificial intelligence and high-performance hardware, our robotic solutions are now deployed across the globe and our exponential growth has led us to become the first industrial unicorn in France.
Working at Exotec is an exciting opportunity to give purpose to your skills. Learn and grow with over 800 ExoPeople around the world to help turn your ideas into a reality.
Your Role
You manage project-based B2B orders from validation to delivery and invoicing, ensuring accuracy, reliability, and on-time performance.
This is a highly autonomous role in a non-routine environment, requiring strong multitasking, attention to detail, and the ability to manage demanding stakeholders.
- Own the full order-to-cash process (order validation, processing, delivery, invoicing) for APAC
- Perform rigorous order checks (pricing, timelines, product references, availability)
- Perform Procurement tasks (Purchase orders, receptions) in cooperation with Purchasing teams and European Supply Chain
- Purchase and coordinate local transport from port arrival or local supplier to customer delivery in APAC
- Manage international logistics and customs, including complex flows (e.g. South Korea)
- Negotiate and challenge requirements (lead times, transport, cost ownership) with integrators
- Act as main point of contact for demanding B2B customers on Supply topics
- Manage internal orders for Service Center and Marketing
- Manage limited Finished Product local stock.
- Resolve operational issues directly and ensure continuity of delivery
- Work closely with Sales, Finance, and Operations, both in Japan and France