Senior Dispute Specialist - 12 Month FTC
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Senior Dispute Specialist - 12 Month FTC at Nuvei: Sofia, Bulgaria; Híbrido; Contrato; Soporte y éxito del cliente. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Sofia, Bulgaria, Híbrido
- Role classification: Soporte y éxito del cliente, Contrato
- Source freshness: checked by JobGrid on 2026-05-29.
- Application path: candidates continue to the employer application page with non-personal referral tags.
The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.
Meet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration.
At Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!
Your Mission
We are looking for a Senior Dispute Specialist to join our Dispute team. Reporting to our Dispute Performance Team Lead you will be supporting the team on handling merchants’ disputes and assisting clients with various queries regarding the re-presentment process and optimizing the dispute process performance.
The Dispute Resolution Optimization Analyst is available Monday through Friday from 9:00 until 18:00 (GMT+2).
Responsibilities and Daily Tasks:
· Perform daily operational activities, including monitoring and managing the dispute flow.
· Optimize internal dispute management procedures and collaborate with Product, Technology, and Business Analysis teams to enhance automation and operational efficiency.
· Handle ad hoc tasks and special assignments as required.
· Collaborate closely with internal departments to ensure efficient and smooth operations.