Senior Product Designer - Agentic AI Solutions
Resumen del puesto por JobGrid
Senior Product Designer - Agentic AI Solutions at Lucidya: Remoto, Arabia Saudí. This listing is part of JobGrid's Empleos remotos de IA en páginas de empresas. JobGrid adds normalized role facts, source context, and a path to the employer application page so candidates can compare the listing before applying.
- Location and workplace: Remoto, Arabia Saudí
- Source freshness: checked by JobGrid on 2026-06-06.
- Application path: candidates continue to the employer application page with non-personal referral tags.
About Lucidya
Lucidya is an AI-native platform for customer experience (CX) intelligence that manages entire customer lifecycles autonomously, from initial engagement through retention and growth.
Unlike platforms that only surface insights and leave the action to you, Lucidya completes the loop with proprietary NLU capabilities developed entirely in-house and trained on millions of multilingual conversations, equipping marketing, support, CX, and research teams to deliver personalized experiences that drive measurable improvements in customer satisfaction, retention, and lifetime value.
Today, leading organizations across banking, insurance, healthcare, hospitality, and the public sector rely on Lucidya to understand their customers better and act faster. As we continue investing in Agentic AI, design plays a critical role in determining whether our technology feels powerful, trustworthy, and intuitive - or complex and overwhelming.
Why This Role Matters
We're entering a new phase of product development where AI doesn't simply provide recommendations - it takes action.
Our Agentic AI capabilities are designed to monitor signals, surface opportunities, automate workflows, and help teams make better decisions faster. The technology is only one part of the challenge. The bigger challenge is designing experiences that help users trust AI enough to delegate work to it without feeling like they've lost control.
As a Senior Product Designer, you'll help define what that future looks like.
You'll shape how enterprise users interact with AI agents, how they understand decisions made on their behalf, and how they remain confident when AI operates in the background. Your work will directly influence product adoption, customer trust, and the speed at which our customers realize value from our platform.
This is a role for someone who wants to work on difficult, meaningful design problems and leave a visible mark on the product, the design culture, and the future of AI-powered software.
What You'll Do
Design experiences that make AI feel trustworthy
You'll own the end-to-end experience for key Agentic AI initiatives, helping users understand what AI is doing, why it's doing it, and when they should intervene. Success means customers feel empowered by AI rather than uncertain about it.
Turn complex problems into intuitive workflows
Agentic systems introduce new UX challenges around autonomy, confidence, transparency, and control. You'll simplify these complexities into experiences that feel natural and easy to navigate, even when the underlying technology is sophisticated.
Raise the quality bar across the product
You'll contribute polished, thoughtful design work that improves the overall quality of the platform. From information architecture to visual details, you'll help ensure Lucidya feels cohesive, modern, and enterprise-grade.
Help customers adopt AI faster
The best AI capabilities create no value if users don't trust them enough to use them. You'll design onboarding, education, feedback loops, and interaction patterns that help customers move from curiosity to confidence.
Design for Arabic-first enterprise users
You'll create experiences that work naturally across both Arabic and English environments, ensuring RTL experiences, localized content, and cultural expectations are considered from the beginning rather than treated as an afterthought.
Build systems, not just screens
You'll contribute reusable patterns, components, and interaction models that can scale across multiple products and use cases. We value designers who solve problems at the platform level rather than repeatedly solving the same problem in different places.
Use research to inform decisions
You'll spend time understanding customers, testing assumptions, validating solutions, and learning from real user behavior. We care about evidence and outcomes more than opinions.
Elevate the people around you
We believe great design teams improve together. You'll participate in critiques, mentor other designers, share your thinking openly, and contribute to a culture of continuous improvement.
The Challenges You'll Tackle
Some of the questions you'll be helping us answer include:
- How do users remain in control when AI can act independently?
- When should an AI agent ask for approval versus acting autonomously?
- How do we communicate uncertainty, confidence, and reasoning without overwhelming users?
- How do we design graceful recovery experiences when AI gets things wrong?
- How do we reduce cognitive load instead of simply moving it elsewhere?
- How do we build trust with enterprise users who may be delegating increasingly important decisions to AI?
- How do we create AI experiences that feel equally natural in Arabic and English?
These are not solved problems. You'll help define the answers.