Customer Success Operations Manager

🇹🇼 Taipei, TW Presencial Publicado Mai 5, 2026

LocalizaçãoTaipei, TW

ModalidadePresencial

Publicado5 de Maio de 2026

Última verificação7 de Maio de 2026

About BTSE: 彼特思方舟 is a specialized service provider dedicated to delivering a full spectrum of front-office and back-office support solutions, each of which are tailored to the unique needs of global financial technology firms. 彼特思方舟 is engaged by BTSE Group to offer several key positions, enabling the delivery of cutting-edge technology and tailored solutions that meet the evolving demands of the fintech industry in a competitive global market. BTSE Group is a leading global fintech and blockchain company that is committed to building innovative technology and infrastructure. BTSE empowers businesses and corporate clients with the advanced tools they need to excel in a rapidly evolving and competitive market. BTSE has pioneered numerous trading technologies that have been widely adopted across the industry, setting new benchmarks for innovation, performance, and security in fintech. BTSE’s diverse business lines serve both retail (B2C) customers and institutional (B2B) clients, enabling them to launch, operate, and scale fintech businesses. BTSE is seeking ambitious, motivated professionals to join our B2C and B2B teams. About the Opportunity: We’re looking for a Customer Success Manager, API to manage and grow client relationships exclusively for our API-based products. This role is focused on driving adoption, retention, and expansion at scale, serving as the primary point of contact for API clients. You will guide clients through the onboarding process and ensure they successfully integrate and leverage our API offerings. You don't need to write code, but you must be technically driven, understand API functionality, and be comfortable navigating technical discussions with client developers and product managers.