Customer Support Specialist - French speaking (stage)

Motork. Driving the AI revolution in automotive.

Motork is Europe's leading sales and marketing technology company for the automotive sector. We build AI-powered tools: from CRM and inventory management to predictive analytics and digital advertising, that help manufacturers and dealerships sell smarter and deliver better customer experiences. 90% of European automotive manufacturers run on our Spark Platform, alongside 6,000+ dealerships across the continent.

We move fast, we think big, and AI is at the core of everything we do, not as a buzzword, but as the engine behind every product decision we make. We're building a team of people who are genuinely curious about AI, who experiment with it, push it, and find new ways to use it to solve real problems. If you want to be at the forefront of one of the world's largest industries going through a full AI revolution, and you're excited to help drive it, this is where you want to be.

We are seeking an enthusiastic French-speaking individual to join our Milan team as a Customer Support Specialist Intern. Fluency or native proficiency in French is required for this role.

The role

This role will cover a wide range of analytical and support tasks as it liaises directly with our French-based automotive clients. You will be the first point of contact for our customers, ensuring they get the most value out of our products.

• Support and analyze customer data to provide actionable insights.
• Assist the team in creating reports and performance dashboards.
• Provide analysis support for our specific product, PredictSpark.
• Provide day-to-day support to our clients by solving tickets in French.
• Communicate daily with our French-based client, ensuring their needs are met with precision and care.